From First Call to Hot Water: What to Expect 

At Optimal Plumbing, we know how important hot water is to your home’s comfort. Whether you need a new water heater, repairs, or routine maintenance, our process is designed to make the experience seamless from start to finish.

Our Easy 3-Step Process:

1. Simple Scheduling & Diagnostics
Reach out to schedule your service—we’ll find a time that works for you and gather basic info about your issue. For residential water heater services, we charge a flat $85 diagnostic fee, which is applied to your final invoice if you proceed.

2. Transparent Communication & Estimates
You’ll receive text updates when your technician is on the way, when the job starts, and when it’s complete—keeping you informed at every step, even if you’re not home. After diagnosis, we’ll provide a clear, no-pressure estimate for repair or replacement.

3. Expert Work, Done Right the First Time
Our licensed, bonded, and insured team will repair or replace your water heater quickly and efficiently—always up to Wisconsin state code. We install all types of systems including gas, electric, and tankless water heaters. When we’re done, we leave the space clean and your home better than we found it.

Signs You Might Need a New Water Heater:

• Water not heating consistently

• Strange noises from the tank

• Rusty or discolored water

• Unit is 10+ years old

• Leaks around the base

Whether it’s routine maintenance, a quick fix, or a full water heater installation, you can trust Optimal Plumbing to handle it the right way, the first time.