Careers at Optimal Plumbing | Wisconsin Plumbing Company

We focus on quality over shortcuts.

Careers at Optimal Plumbing

About Us

Build Something You're Proud Of

At Optimal Plumbing, we believe great companies are built by great people. We’re committed to creating an environment where employees feel valued, supported, and proud of the work they do every day.

We focus on quality over shortcuts and believe our success comes from doing the right thing—for our customers and for one another.

Whether we’re serving a homeowner, supporting a teammate, or solving a problem, we approach every situation with integrity, accountability, and professionalism.

Our Mission

When the customer’s experience is our primary focus, success follows.

Our Vision

Success to us is creating opportunities for our team to thrive, personally and professionally, and make a positive impact on our community.

Our Core Values

CUSTOMER OBSESSED

We are intensely focused on delivering the best experience in the industry. It begins with the very first phone call and serves as our permanent guiding light. If we ever face a crossroad, we choose the path that best serves our customer.

UNCOMPROMISING INTEGRITY

We do the right thing, every time—especially when no one is looking. This unwavering standard applies equally to how we treat our customers and how we treat each other.

PROACTIVE COMMUNICATION

Industry-leading customer experiences are built on great communication. We don’t just meet expectations; we go above and beyond to keep both our customers and our team clearly informed and aligned.

COLLECTIVE OWNERSHIP

Every single team member is a linchpin to our success. We bring personal accountability and a shared sense of ownership to everything we do, knowing that we win or lose as a team. A team that can sleep at night feeling proud of who we are.

CONTINUOUS IMPROVEMENT

We believe the best ideas can come from anyone. Every team member is expected and encouraged to speak up when they see an inefficiency, an opportunity for improvement, or a better way to serve our customers or teammates. We listen with an open mind and learn from one another, and are committed to constantly improving as individuals and as a company.

Optimal Plumbing Careers

Open Positions

We are not looking for someone to simply fill a position.

We are looking for someone who takes pride in their work, communicates clearly, and wants to be part of building something long-term.

Office Assistant (Hybrid)

We are looking for an Office Assistant who takes pride in being organized, communicates clearly, and follows through on commitments. This role is critical to our operation—supporting both our customers and our field team by keeping communication strong and schedules running smoothly.

This is not just an administrative role. This is a position of responsibility, trust, and ownership.

Service Plumber

Currently Not Hiring for this Position.

You’ll handle residential and commercial service calls, diagnose issues accurately, present straightforward solutions, and complete repairs to a high standard. This position is for someone who takes pride in their work, manages their time well, and communicates with customers in a calm, confident, and respectful way.

Ready to Apply? If you’re a plumber who takes the work seriously and believes quality and efficiency matter, we’d like to talk.

Plumbing Apprentice

Currently Not Hiring for this Position.

We are looking for a motivated Plumbing Apprentice who wants to build a strong foundation in the plumbing trade and grow into a reliable, skilled professional. This role is hands-on and fast-paced, ideal for someone who learns quickly, takes pride in their work, and is willing to help others succeed.

You will work alongside experienced plumbers, assist with installations and repairs, maintain clean and safe jobsites, and steadily take on more responsibility as your skills develop.